Terms of Service

Effective date: 2026-04-11

1) Acceptance

By using this site or submitting information through our forms, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the site.

2) Informational use; no legal advice

Site content is general information only and is not legal advice. No attorney-client relationship is created by visiting this site or submitting an intake form.

3) When representation starts

Representation starts only after a separate written engagement agreement is signed by both sides.

4) Contingency fee model (where offered)

• No upfront attorney fee for contingency matters.
• Contingency fee is based on funds actually recovered.
• If there is no recovery, there is no contingency fee.
• Exact fee percentage and any case-specific costs are defined only in the signed engagement agreement.

5) User submissions

You agree that information you submit is accurate and that you have the right to share it. Do not submit sensitive personal information unless requested for a specific purpose.

6) Confidentiality limits before engagement

We use reasonable safeguards for intake submissions, but information sent before formal engagement may not receive the same protections as attorney-client communications.

7) Payments and third-party processors

If payments are processed through third-party providers, their terms also apply. We are not responsible for processor outages, banking delays, or third-party errors.

8) Intellectual property

Site content, branding, and materials are owned by Import Refund Counsel or its licensors. You may not copy, republish, or exploit content without permission, except for personal internal review.

9) Prohibited use

You may not misuse the site, interfere with security, submit malicious code, scrape restricted content, or use the site in violation of law.

10) Disclaimers

Services and site content are provided “as is” and “as available.” We do not guarantee outcomes, legal results, uninterrupted access, or error-free operation.

11) Limitation of liability

To the maximum extent allowed by law, Import Refund Counsel is not liable for indirect, incidental, consequential, special, or punitive damages arising from site use, intake submissions, or delays.

12) Indemnity

You agree to indemnify and hold harmless Import Refund Counsel from claims arising from your misuse of the site, violation of these Terms, or violation of third-party rights.

13) Governing law and dispute forum

These Terms are governed by applicable U.S. law and the law of the state where Import Refund Counsel is organized, without conflict-of-law principles. Venue for disputes is the applicable state or federal court in that state, unless required otherwise by law.

14) Changes

We may update these Terms from time to time. Updates are effective when posted with a revised effective date.

15) Contact

Questions about these Terms: Contact us.